Draftly
AI support assistant for Jira · Intercom · Gmail

Answer every customer
in seconds, not minutes

Draftly reads the full conversation and drafts the reply for you — in your tone, in the customer's language, inside the tools you already use.

7-day free trial · No credit card required

Jira Service Management Intercom Gmail

Everything a support inbox needs

Not another chatbot tab — an assistant that lives inside the conversation.

Replies written from real context

Draftly reads the whole ticket — description, comment history, priority, internal notes — and drafts a reply that actually addresses it. No copy-pasting into a chatbot.

Works where you already work

One click inside Jira Service Management, Intercom, and Gmail. The reply lands straight in the composer — reviewed, edited, sent.

Live translation in 15 languages

Customers write in their language, you work in yours. Draftly translates the conversation both ways and can send the reply in the customer's language.

Sounds like you, not a robot

A short onboarding captures your tone, formality, reply length, and signature. Every draft follows your style and your personal rules.

Reusable prompt library

Save your best prompts — empathetic response, technical explanation, internal note — and fire them with one click on any conversation.

Private by design

Conversation data is processed only to generate your reply. No training on your customers' data. Payments are handled by Paddle; we never see card numbers.

Up and running in two minutes

1

Install the extension

Add Draftly to your browser and pin it. Works with Chrome, Firefox, and Safari.

2

Sign in with Google

One click, no passwords. Your 7-day free trial starts automatically — no card required.

3

Open a ticket and generate

Draftly appears inside the conversation. Pick a prompt or write your own, review the draft, send.

Simple monthly pricing

Every account starts with a 7-day free trial. Cancel anytime, 30-day money-back guarantee.

Frequently asked questions

Which platforms does Draftly support?

Jira Service Management, Intercom, and Gmail. The extension detects the platform automatically and adapts — including subtasks on Jira and reply threading in Gmail.

Do I need a credit card for the trial?

No. Signing in with Google starts a 7-day free trial with a monthly allowance of AI generations. You only pay when you choose a plan.

What counts as an AI generation?

One generated reply draft. Automatic conversation translation does not consume your generation allowance.

Can Draftly reply in my customer's language?

Yes. When the customer writes in a different language than yours, Draftly produces your reply in both languages side by side — you review yours, send theirs.

How do I cancel?

Any time from your dashboard via the billing portal. Your plan stays active until the end of the paid period, and there's a 30-day money-back guarantee.

Give your inbox superpowers

Free for 7 days. Set up in two minutes.

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